Shipping and Delivery Policy

Last Updated: January 2025

At Croxton Technologies, we're committed to delivering our AI services to you as quickly and efficiently as possible. Here's everything you need to know about how we deliver our services.

1. Our Services Delivery

We provide digital services that don't require physical shipping. Our delivery includes:

• AI Chatbots: We'll set up and deliver your chatbot via your website, app, or preferred platform.
• AI Voice Agents: We'll configure your voice agents and provide access through your preferred channels.
• Custom AI Applications: We'll build and deploy your custom app to your hosting environment or provide it as a ready-to-use solution.

2. Delivery Timeframes

Here's how long it typically takes us to deliver:

• Basic Chatbots: 1-3 business days
• Voice Agent Systems: 3-7 business days
• Custom AI Applications: 1-4 weeks (we'll give you a specific timeline based on your project)

We'll always keep you updated on our progress and let you know if there are any delays.

3. Pricing

Our pricing is straightforward:

• We'll provide a clear quote before starting any work
• For standard services, we list prices on our website
• For custom work, we'll give you a detailed proposal with all costs

4. Service Tracking

Once you place an order with us:

• You'll receive confirmation by email
• We'll provide regular updates on your project's progress
• You'll have direct contact with our team throughout the process
• We'll send final delivery details when your service is ready to use

5. Global Services

We provide our AI services to clients worldwide:

• No additional charges for international clients
• We work across different time zones
• We can accommodate multiple languages for AI chatbots and voice agents
• All communication and service delivery is handled digitally

6. Service Availability

Our services are widely available, but please note:

• Some features may depend on your existing website or system capabilities
• We'll let you know if there are any technical limitations before we start
• We aim to find solutions that work for every client's situation

7. Issues After Delivery

If you encounter any issues with our services after delivery:

• Contact us within 7 days for immediate assistance
• We'll address bugs or issues with our AI services at no additional cost
• We provide basic training on how to use the delivered services
• Additional support options are available if needed

8. Contact Us

Need help or have questions about our delivery process? We're here for you:

• Email: croxtontechnologies@gmail.com
• Phone: +91 7672029401
• We typically respond within 24 hours on business days